What Our FAQ Actually Covers
We built this FAQ around the questions that come up most often — not a catch-all list, but the real stuff: how to get your account open, how deposits land when you send through PayPal or Venmo, what the identity verification step looks like, and when a withdrawal moves from pending to your wallet. Each answer is written from how the platform
actually operates, so you're not reading boilerplate. Players in Chicago, for example, can check the state-eligibility answer below before they start. If something isn't covered here, our live chat and email support channels are the fastest next step. We've grouped questions into a logical flow — account first, then deposits, then withdrawals, then general platform questions — so you can scan down
and land on what you need without reading everything.
- PayPal
- Venmo
- Play+
- Live Chat Support